Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Skin Peach AI ("we," "us," "our," or "the App") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal data in connection with our mobile application and services.

By using Skin Peach AI, you agree to the collection and use of information in accordance with this policy.

2. Face Data Collection and Use

Important: Your selfie photos are processed with the highest level of security and are NEVER permanently stored on our servers. Photos are transmitted only when you explicitly give consent before each analysis.

2.1 What Face Data We Collect

When you use Skin Peach AI's skin analysis feature, we collect:

Chat messages are text only. No face images or photo data are ever included in chat interactions with our K-beauty assistant.

2.2 How We Use Face Data

Your selfies are used exclusively for cosmetic, non-medical skin analysis. We analyze visible surface-level attributes such as:

We do NOT provide medical diagnoses, detect medical conditions, or give health advice.

2.3 User Consent Before Transmission

Before your photo is transmitted for AI analysis, the app will display a clear consent prompt that:

You may decline at any time. Declining will prevent the analysis from running but will not affect other app features.

2.4 Third-Party AI Processing

To provide skin analysis and chat assistance, the app uses two separate AI services. Each service receives different data:

Service Provider Data Received Purpose
Skin Analysis AI Anthropic (Claude AI) Selfie photo (base64, HTTPS) Cosmetic surface-level skin analysis
Chat Assistant AI OpenAI (GPT) Text chat messages only — no photos ever K-beauty skincare chat guidance

Anthropic (Claude AI): Your photo is converted to base64 format and sent securely via HTTPS. According to Anthropic's data retention policy, images sent to the Claude AI API are not permanently stored and are only used for the duration of the API request. Review Anthropic's practices at anthropic.com/privacy.

OpenAI (GPT): Your typed chat messages are transmitted to OpenAI for K-beauty skincare advice. OpenAI does not use API data to train models by default. No photos or face data are ever sent to OpenAI. Review OpenAI's practices at openai.com/privacy.

2.5 Where Face Data Is Stored

2.6 Face Data Retention Period

2.7 Sharing of Face Data

We do NOT sell, rent, or share your facial images with any third parties except:

Your selfies are NEVER used for marketing, advertising, or shared with data brokers. OpenAI never receives your photos.

3. Other Information We Collect

3.1 Account Information (Optional)

3.2 Chat Messages

Text messages you send to the K-beauty chat assistant are transmitted to OpenAI (GPT) for processing. These messages contain only text — no photos or biometric data. Chat history may be stored locally on your device for continuity of conversation.

3.3 Usage and Analytics Data

We use Firebase Analytics to understand how users interact with the app. Firebase Analytics collects:

Firebase Analytics does NOT collect your photos or personal facial data.

3.4 Device Information

3.5 Payment Information

All subscription payments are processed through Apple's App Store. We do NOT collect or store your credit card information. Apple handles all payment processing securely according to their privacy policy.

4. How We Use Your Information

5. Data Security

We implement industry-standard security measures to protect your information:

Important: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Control

6.2 How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@skinpeachai.com. You can delete selfies at any time using the delete function within the app or by uninstalling the app (which removes all local data).

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us at privacy@skinpeachai.com.

7. Children's Privacy

Skin Peach AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@skinpeachai.com.

8. Third-Party Services

Skin Peach AI integrates with the following third-party services:

8.1 Anthropic (Claude AI) — Skin Analysis

8.2 OpenAI (GPT) — Chat Assistant

8.3 Firebase (Google) — Analytics

8.4 Apple App Store — Payments

We are not responsible for the privacy practices of third-party services. Please review their privacy policies independently.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence (including the United States, where Anthropic and OpenAI operate). These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Effective Date" at the top of this page and notify you via in-app notification. Your continued use of the app after changes take effect constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@skinpeachai.com
App Support: Available in the app's Settings → Help & Support
Response Time: We aim to respond to all privacy inquiries within 48 hours

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia. Any disputes arising from this Privacy Policy or our data practices will be resolved in accordance with Australian law.

© 2025 Skin Peach AI. All rights reserved.